Delivery & Returns

Shipping options
Please note:
European Delivery
3-5 working days
Standard UK shipping
UK Royal Mail Tracked 48 (2-3 Working Days)

Please note:

Orders placed after 2pm (GMT) will be despatched the next working day.

30 days to return

We are happy to refund or exchange any item (including sales items) within 30 days from the date of dispatch, if for any reason you change your mind (subject to our terms and conditions).

To return or exchange your order, please email us at:

How to return

• Contact us at: for return instructions.

• Package your items in the postal bag or box that it arrived in, with each item in its original perfect condition with all hang tags attached.

What is your return address?

Holly & Beau ltd, James and James Fulfilment Ltd, James House, Liliput Road  
Brackmills Industrial Estate, Northampton, Northamptonshire, NN4 7DT, UK

What is the refund process?

• Within 3 working days of receiving your returned item, we will send you an email to confirm that your card has been refunded.

• Please note that it can take a few more days for your bank to complete the refund, depending on their processing time.