(Belgium, France, Germany, Ireland, Luxembourg, Netherlands)
(Austria, Denmark, Finland, Italy, Portugal, Spain, Sweden)
(Cyprus, Czech Republic, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia)
(2-3 working days for H&I & NI)
(UK mainland only)
*Exclusions: Next Day delivery applies for working days only, Bank holidays and weekends will be excluded from the delivery times. Our Next Day delivery service is currently available to mainland UK postcodes only, and excludes the Scottish Isles, Channel Islands, Isle Of Wight, Isle of Man, Northern Ireland and the following postcode: AB36-38, AB55-56, FK17-99, HS1-99, IV1-99, KA27-28, KW1-99, PA20-99, PH15-99, ZE1-99, BT1-99, TR21-25, JE, GY & IM 1-99
Orders placed after 10pm (GMT) will be despatched the next working day.
30 days to return
We are happy to refund or exchange any item (including sales items) within 30 days from the date of arrival, if for any reason you change your mind (subject to our terms and conditions).
To return or exchange your order, please email us at: firstname.lastname@example.org
How to return
• Contact us at: email@example.com for return instructions
• Package your items in the postal bag or box that it arrived in, with each item in its original perfect condition with all hang tags attached.
What is your return address?
Holly and Beau Limited, c/o Core Fulfilment, Units 1 – 3 Orion Park, Orion Way, Crewe, Cheshire, CW1 6NG, United Kingdom.
What is the refund process?
• Within 3 working days of receiving your returned item, we will send you an email to confirm that your card has been refunded.
• Please note that it can take a few more days for your bank to complete the refund, depending on their processing time.